2020 Recap

Who could have predicted the year we’ve had. A roller-coaster of a year with its ups and downs and really, too many twists and turns for our liking! When we were powering up for the new year back in January, little did we know that we were about to lose almost all our booked in jobs by March; As uncertainty took hold, many people decided to hold off on their renovations and wait out the COVID-19 storm.

And not only that, our Office Manager Linn gave birth to her beautiful baby boy Erik during lockdown. Whilst Sanna was meant to step into her shoes, she found herself at home with three kids under 6, home-schooling one child and trying to entertain the other two as well as trying to do a big chunk of the admin work. Let’s just say that Linn’s maternity leave was short-lived, while Susanne’s workday was split into accounts and baby-sitting her new grandson.

Meanwhile onsite, Kenth gave his team as much work as he could, trying to avoid job losses. When there wasn’t enough work onsite, he put them to work on his and Susanne’s own home renovation to try to mitigate the lack of work. We’re happy to say we didn’t have to let anyone go due to COVID but we were all wondering how long we could keep it up. then in June, BOOM! Queensland’s building industry was in full swing again and the jobs came flooding in!

Linn and Kenth were inundated with quote requests and have been playing catch-up ever since! And working to the recommended COVID Safe Plans to keep our workers and our clients safe, jobs took longer than usual with limited workers onsite at one time and our chippies having to stay home at any sign of illness. This meant less time in the office for Kenth to work on quotes and out on site to ensure our clients’ renovations continued on schedule.

Then in October, the opportunity to acquire a dedicated office space presented itself. Whilst the plan was to be in the new office by end of November, the number of jobs we had on our books saw that milestone come and go; But we do hope to be in at the start of 2021.

Let’s just say this year has taken its toll on all of us but we have been so grateful to all our clients for trusting us into their home and letting us be a part of their renovation journey – and also for being so patient with the office team trying to keep up with all the communication and paperwork required for a renovation to run as smoothly as possible.

We know that many other businesses have done it tough this year and we truly are grateful for how the year turned around for us. To all our clients and suppliers, a BIG thank you for making 2020 so much better than what could have been.